Engaging Minority Communities in Safer Healthcare
When: Saturday, August 28th, 2010, from 8 am to 2 pm
Where: The Reggie Lewis Center at Roxbury Community College in Roxbury, MA.
Join us for an exciting day of learning focusing on an introduction to Patient Safety and its importance to the minority communities. Click here for more information, a detailed agenda, and online registration.
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Disclosure and Apology … What's Missing?
Advancing Programs that Support Clinicians
ON MARCH 13, 2009, 67 invited attendees, speakers, and facilitators spent the day discussing ways to offer emotional support to clinicians who have been involved in adverse medical events, including events that resulted in harm to patients and might have been prevented. Most participants represented institutions in Massachusetts, including hospitals, insurers, and medical societies, where they work as physicians, nurses, risk managers, patient safety officers, executives, claims representatives, employee assistance program (EAP) support staff, among other positions.
Professionals involved with clinician support at Children’s Hospital Boston and Kaiser Permanente in California described established programs at those institutions, an attorney whose practice concentrates on defense of malpractice cases described the legal ramifications of clinician support, and all who attended shared their experiences and ideas for advancing clinician support programs.
In the invitation, organizers characterized the Forum as a “day of learning” about a topic that for various reasons has not received the kind of attention the organizers believe it deserves. This report describes what we did and what we learned during the Forum.
The all-day event, Disclosure and Apology—What’s Missing? Advancing Programs that Support Clinicians, was sponsored jointly by MITSS (Medically Induced Trauma Support Services), Massachusetts Medical Society (MMS), CRICO/RMF, and ProMutual Group. It was held at the MMS offices in Waltham, Massachusetts, during National Patient Safety Awareness Week.
Click here to download the report
FAST FACTS
When:
Friday, March 13th, 2009
All day program
Where:
Massachusetts Medical Society
Waltham Woods, Waltham, MA
Faculty:
James Conway, MS
SVP, Institute for Healthcare Improvement (IHI)
David DeMaso, MD
Psychiatrist-in-Chief
Coordinator, Office of Clinician Support
Children’s Hospital Boston
Jerry O’Keefe
Director of EAP, Kaiser Permanente
Saul Weingart, MD, PhD
Vice President for Patient Safety
Director of the Center for Patient Safety
Dana Farber Cancer Institute
John A. Fromson, MD
Associate Director of Postgraduate Medical Education
Massachusetts General Hospital
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MITSS APPEARS ON CBS's EARLY SHOW!
February 07, 2007
Linda Kenney and Dr. Rick van Pelt sit down with Dr. Emily Senay of the CBS Early Show to talk about disclosure, apology, and support. (2/7/07)
>Click here to view the television spot.
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For news and events please contact:
Winifred N. Tobin
Communications Director
T. 617-232-0090
F. 617-232-7181
Email:wtobin@MITSS.org
