The MITSS HOPE Award was established in 2008 by the MITSS Community Outreach Committee to recognize people — patients, families, healthcare providers, hospitals (or teams or departments therein), academic institutions, community health centers, grass roots organizations, EAP programs, etc. — who exemplify the mission of MITSS: Supporting Healing and Restoring Hope to patients, families, and clinicians impacted by adverse medical events.  The winner will receive a $5,000 cash prize provided by the award sponsor, RL Solutions, to continue their work.

Eligibility Criteria

  • We are encouraging nominations from anywhere in the United States and Canada.
  • Recipient must arrange to be present at the MITSS 15th Annual Dinner and Fundraiser to accept the award.  The event will be held on the evening ofThursday, November 2nd, 2017, at The Sheraton Boston Hotel, Boston, MA.
  • Self-nominations will be allowed.  An independent, multi-disciplinary Selection Committee will review the nominations to ensure that each submission clearly demonstrates a direct link and alignment with the MITSS mission.

The winner(s) will receive a $5,000 monetary prize to assist in continuing their work.

All submissions must be received by Friday, October 21st by 5pm.

Submission Requirements

A 500 to 1,000 word essay that describes the initiative/work of an individual or organization, and how the initiative/work demonstrates the direct link to the MITSS mission of Supporting Healing and Restoring Hope to patients, families, and clinicians following adverse medical events will be reviewed by the Selection Committee.  Factors that will be taken into account about the work are:

  • Alignment with the MITSS mission. Is the applicant:
    • Supporting patients, families and/or clinicians following adverse medical events?
    • Respectful of both groups (patients/families as well as clinicians)?
    • Including effective partnering?
  • Goals (What do you hope to achieve?)
  • Impact/Benefit of work
  • Innovations and Creativity (How is the work being accomplished?)
  • Measures of Success/Ability to effect Positive change(quantitative, qualitative, and/or anecdotal evidence?)
  • Efforts to document and track the above results
  • Replicability (possibility of implementing program/work elsewhere?)

Submission Format
Self-nominations will be accepted.  Submissions will be accepted online only.  To access an electronic nomination form, click here.  For more information, please click here.

The deadline for nominations is Friday, September 15th by 5pm (EST).  Applications received after this date will not be considered.  The award will be presented at the MITSS 15th Annual Dinner and Fundraiser which will be held on Thursday, November 2nd, 2017, at the Sheraton Boston Hotel, Boston, Mass.

If you have any questions, please contact us at or call 617-232-0090.

Selection Committee

The Selection Committee for the HOPE Award is comprised of a representative from the MITSS Community Outreach Committee; a member of the MITSS Board of Directors; a member with a patient’s perspective; a representative from the sponsoring organization (RL Solutions); and, a representative (or individual) from the2015 HOPE Award winner(s).

Eileen McHale
Eileen McHale, BSN, RN, is an experienced registered nurse with a background in clinical care, patient safety, public policy, and infectious disease.  A member of the Massachusetts Department of Public Health staff since 2001, Eileen currently serves as the American Recovery and Reinvestment Act Healthcare Associated Infection Coordinator.  She received her BSN from Boston College, Chestnut Hill, MA.

Pansy Lee
Pansy Lee is the Alliances Manager at RL Solutions and works with the company’s strategic alliances.  Since joining RL Solutions, Pansy has been responsible for brokering relationships with key business partners and industry experts to help offer new services to RL Solutions clients and to enhance the RL Solutions product offerings.

Linda Snell
Linda Snell, DNS, RN, WHNP-C, has many years of experience in women’s health care and nursing education.  She is currently an Associate Professor of Nursing and Associate Dean, School of Health and Human Performance, at The College at Brockport, State University of New York.  Always an advocate for patient safety, Linda’s passion for patient safety became personal in 2003 when the missed diagnosis of a dislocated knee led to significant complications and permanent orthopedic disabilities.  While dealing with this long term personal crisis, Linda Kenney, through MITSS, personally reached out to help her after a coincidental webinar contact.  Even though she is an injured patient, Dr. Snell also feels very passionate about the work that MITSS does with clinicians who have made an error.