Event at a Glance

Thursday, November 2nd, 2017
5:30 PM – 9:00 PM

The Sheraton Hotel Boston
39 Dalton Street
Boston, MA

Business Attire

Cocktail Reception and Raffles
5:30 PM – 7:00 PM

Dinner and Program
7:00 PM – 9:00 PM

Special Meal Requests
We will do our best to accommodate special meal requests. Contact Kathy Foss at kfoss1@mitss.org  to inquire.

2017 Keynote Speaker - Bridget Duffy, MD

Bridget Duffy, MD, is the Chief Medical Officer at Vocera Communication, Inc., a recognized leader in clinical communication and workflow solutions. For more than 25 years, Dr. Duffy has been disrupting the status quo in healthcare as a physician in the trenches, the first chief experience officer at the Cleveland Clinic, and the co-founder of the Experience Innovation Network. Considered the founder and leader of the patient experience movement, Dr. Duffy is a sought-after speaker on why human connections in healthcare matter and how efficient communication and trusted relationships impact quality, safety, experience, and clinical outcomes. She has earned several accolades for her work to elevate experience strategies and accelerate proven technologies. Unrelenting in her mission to humanize healthcare, Dr. Duffy also serves on the advisory boards of Stanford MedicineX, Velano Vascular, Hygge Health, Maven Clinic and the Institute for Healthcare Excellence.


Sheraton Boston Hotel
39 Dalton Street
Boston, MA


There is a block of rooms being held for the night of Thursday, November 10th at the Sheraton Boston Hotel for $269.00   You can book your room by either calling the Reservations Center at 1.888.627.7054 and give either your group name or the group code ‘MK10AA’ and give our hotel name (Sheraton Boston Hotel) or you can reserve online by clicking here. Please keep in mind that your group’s cutoff date in which any remaining unused rooms will be released is Monday, October 10th, 2016.


There is self parking at the Prudential Garage.  There is an entrance right next to the hotel.

Hope Award

The MITSS HOPE Award recognizes anyone — patients, families, healthcare providers, hospitals (or teams therein), academic institutions, community health centers, grass roots organizations, EAP programs, etc. — who has furthered the MITSS mission of Supporting Healing and Restoring Hope to patients, families, and clinicians impacted by medical events. The winner of the award receives a $5,000 cash prize to continue their work.

The MITSS HOPE Award is sponsored annually by our friends at RL Solutions.

Nominations are now open through Friday, September 18, 2017. Click here for more information.