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OUR BOARD OF DIRECTORS

Janet Bean, MBA
James B. Conway -- Special Advisor to the Board
John A. Fromson, MD
Lucian Leape, MD -- Special Advisor to the Board
Susan LaFarge, Psy.D.
Dorothy Upson McCabe, RN, MS, M.Ed.
Paul R. Mordarski, Esq.
Stephen Pratt, MD
Luke Sato, MD
Deborah Washington, PhD, MSN, BSN
Tom Wolfe , MSW, LICSW
Linda K. Kenney - President, Executive Director
Winifred N. Tobin - Communications Director

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janet bean

Janet Bean, MBA
Janet Bean is a Compliance Associate at Norwood Bank in Norwood, Massachusetts.  Prior to joining Norwood Bank, Janet was employed at Bank of America for more than 16 years, most recently as a Business Support Manager in Technology & Operations. Janet graduated with a BA in Math & Economics from the College of the Holy Cross in Worcester, MA, and earned an MBA from Babson College in Wellesley, MA.

Janet resides in Walpole, Massachusetts, with her husband, Garry.  She is on the Board of Directors and an active volunteer for the Walpole Community Food Pantry.

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james conway

James B. Conway -- Special Advisor to the Board

Jim Conway is an adjunct faculty member of the Harvard School of Public Health and a Senior Fellow at the Institute for Healthcare Improvement [IHI].  He has served IHI as Senior Vice President from 2006-2009 and Senior Fellow from 2005-2006.  From 1995-2005, he was Executive Vice President and Chief Operating Officer of Dana-Farber Cancer Institute.  Prior to joining DFCI, he had a 27-year career at Children’s Hospital, Boston in Radiology Administration, Finance, and as Assistant Hospital Director.  His areas of expertise and interest include governance and executive leadership, patient safety, change management, and patient-/ family-centered care. 

He holds a Master of Science degree from Lesley College, Cambridge, MA.   Jim is the winner of numerous awards including the 1999 ACHE Mass. Regents Award, the 2001 first Individual Leadership Award in Patient Safety by the Joint Commission on Accreditation of Healthcare Organizations and the National Committee for Quality Assurance. In 2008, he received the Picker Award for Excellence in the Advancement of Patient Centered Care and in 2009 the Mary Davis Barber Heart of Hospice Award from the Mass. Hospice and Palliative Care Federation.  A Fellow of the American College of Healthcare Executives, he is a member of the Clinical Issues Advisory Council of the Massachusetts Hospital Association, and is a Distinguished Advisor to the Lucian Leape Institute for the National Patient Safety Foundation. Board service includes: board chair, The Partnership for Healthcare Excellence; board member, Winchester Hospital; board member, Medically Induced Trauma Support Services (MITSS); board member, Health Research and Education Trust (HRET); board member NICHQ and Board of Advisors, American Cancer Society, New England Region.  In government service, he is a member of the Commonwealth of Massachusetts Quality and Cost Council.

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john fromson

John A. Fromson, MD
John A. Fromson is associate director of postgraduate medical education in the Department of Psychiatry, Massachusetts General Hospital. He is also the editor of Career Resources for Physicians on the NEJM CareerCenter. Doctor Fromson’s primary clinical and research activities have centered on issues relating to physician and medical student health, professional development, and patient safety. He was the founding director, served as president, and is currently on the board of Physician Health Services, the primary program in Massachusetts that has become a national model in the prevention, identification, referral to treatment, and monitoring of physicians and medical students with substance use disorders, mental health issues, and physical illness. He is chair of the American Academy of Addiction Psychiatry’s Committee on Physician Health, past chair of the American Psychiatric Association’s Committee on Physician Health, Illness and Impairment, and past president of the Federation of State Physician Health Programs. In 2010 he was elected Class A (nonalcoholic) Trustee of the General Service Board of Alcoholics Anonymous, Inc. (AA).

Doctor Fromson is also the immediate past president of the Massachusetts Coalition for the Prevention of Medical Errors. Initiated in 1997 as one of the first coalitions of its kind in the country, it is a statewide collaborative effort to improve patient safety and minimize medical errors. He chaired its Restraint Consensus Group that developed the first statewide best practices for creating restraint-free environments in hospitals, long term care, and psychiatric facilities. He is a member of the board of the Massachusetts Peer Review Organization (Masspro) and also serves on the board of Medically Induced Trauma Support Services (MITSS) that provides services to patients, families, and clinicians affected by medically induced trauma.

He is a trained facilitator of the Stanford Faculty Development Center’s End-of-Life Care Program and served on the Executive Committee of the Commonwealth of Massachusetts End-of-Life Commission and on the board of the Massachusetts Compassionate Care Coalition.

For his work in the areas of patient safety and physician and medical student health, Doctor Fromson is the recipient of the Massachusetts Psychiatric Society’s 2008 Outstanding Psychiatrist Award for Advancement of the Profession. He is certified by the American Board of Psychiatry and Neurology in psychiatry, child psychiatry, and has added qualifications in addiction psychiatry. He is a Distinguished Fellow of the American Psychiatric Association and Fellow of the American Academy of Child and Adolescent Psychiatry. Doctor Fromson is an Assistant Clinical Professor of Psychiatry at Harvard Medical School and received the Harvard Medical School Excellence in Tutoring Award for the academic year 2007 and 2010.

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Susan LaFarge, Psy.D.
Susan LaFarge (slafarge@mitss.org) received her Doctoral degree in clinical psychology at the Massachusetts School of Professional Psychology in June of 2004. Dr. LaFarge attended The University of Massachusetts at Amherst for her B.S. in Psychology. Throughout her graduate training she worked with a variety of populations including chronic mentally adults, underprivileged children and families in a community mental health center, and with adolescents in an urban middle school. Dr. LaFarge has worked with adolescents in a court clinic setting. Prior to graduate school, Dr. LaFarge worked for many years with abused and neglected infants and toddlers and their families as a direct caregiver. She later served as Assistant Director of the Parents' Center at Saltonstall House in Boston. Throughout her life, both personally and professionally, Dr. LaFarge has had an increasing interest in two main areas: the strength of mind-body connection and the empowerment of the disenfranchised. Dr. LaFarge serves as a clinical consultant to MITSS, and she provides the intake coordination and facilitates the patient and family educational support groups.

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Lucian Leape

Lucian L. Leape, MD-- Special Advisor to the Board
Lucian Leape is an Adjunct Professor of Health Policy in the Department of Health Policy and Management at the Harvard School of Public Health. Prior to joining the faculty at Harvard in 1988, he was Professor of Surgery and Chief of Pediatric Surgery at Tufts University School of Medicine. He has been an outspoken advocate of the nonpunitive systems approach to the prevention of medical errors and the need to make patient safety a national priority. Dr. Leape was one of the founders of the National Patient Safety Foundation, the Massachusetts Coalition for the Prevention of Medical Error, and the Harvard Kennedy School Executive Session on Medical Error. He was a member of the Institute of Medicine's Quality of Care in America Committee, which published 'To Err is Human' in 1999 and 'Crossing the Quality Chasm' in 2001. He has published over 100 papers on quality of care and patient safety. In 2004, he received the John Eisenberg Patient Safety Award from the JCAHO and National Quality Forum, and Modern Healthcare named him as one of the 100 most powerful people in health care.

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dorothy mccabe

Dorothy Upson McCabe, RN, MS, M.Ed.
Dorothy currently serves as the Director, Divisions of Nursing and Health and Safety at the Massachusetts Nurses Association.   In this capacity, she serves as manager, educator and consultant in the areas of nursing practice, standards of care, career advisement and national and state regulatory issues that impact the nurse in the workplace..  Dorothy is an experienced nurse educator and manager having worked for many years in the areas of quality improvement and education of nurses in the acute care setting.
 
She received a Master’s Degree in Medical-Surgical Nursing from Boston University, a Masters of Education in Counseling from Rhode Island College and a Bachelor of Science Degree in Nursing from Boston College. She is a member of the Coalition for the Prevention of Medical Errors, Advisory Committtee for Quinsigamond Community College and Boarding and Patient Flow Task Force.  Dorothy is also a member of the Massachusetts Nurses Association and Sigma Theta Tau, the International Honor Society for Nurses.

Dorothy is an accomplished speaker in the areas of nursing practice, patient safety and medication error, and has presented programs on these topics both locally and nationally.  She has also provided testimony on these issues before the state legislature and has counseled nurses who have been involved with medical error.

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paul mordarski

Paul R. Mordarski, Esq.
Paul R. Mordarski is a partner with the Boston law firm of Morrissey, Hawkins & Lynch. Paul received his law degree from the New England School of Law, graduating cum laude in 1992. He obtained two Bachelor of Science degrees from Boston College in 1989, one in Physics and a second in Mathematics. While at New England, Paul was awarded the New England Scholar Award for superior academic achievement.  Paul's areas of expertise include commercial litigation, business & estate planning, and construction law. He has been with MITSS since its inception and served as MITSS counsel in planning and setting up the non-profit corporation. Paul devotes a substantial portion of his time serving as a coach and administrator to a variety of youth sports programs within his community.  He was recently appointed a member of the Town of Mansfield's Recreation Commission.  Paul is the father of four children, and currently resides with his wife Kalana, in Mansfield, Massachusetts.

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Stephen Pratt_
Stephen Pratt, MD
Dr. Pratt attended Brown University where he received an undergraduate degree in Religious Studies. He continued in the 7-year Program in Liberal Medical Education at Brown, receiving his Medical degree in 1991. He completed an Internal Medicine preliminary year before beginning his Anesthesia residency at Beth Israel Hospital, a major teaching hospital of Harvard Medical School. Dr. Pratt was appointed Chief resident in 1995. He then completed a 1-year fellowship in Obstetric anesthesia and joined the staff at Beth Israel. He was appointed the Director of Quality Improvement for the Department of Anesthesia and Critical Care in 1998 and the Clinical Director of Obstetric Anesthesia in 2001. Currently he is the Chief of the Division of Quality and Patient Safety for the Department of Anesthesia. As a member of the Quality Improvement community, Dr. Pratt has been active in many patient safety initiatives within Beth Israel Deaconess Medical Center. He sits on multiple hospital Quality Improvement Committees, has created on-line training programs in Moderate Sedation, and helps lead the efforts in quality improvement and case review in the peri-operative and peri-partum environments. He is leading an effort to create a peer support process within BIDMC.

Dr. Pratt has been involved nationally in patient safety since 2001 when he was the lead anesthesiologist in a national, multi-center trial evaluating the effect of team training on obstetric outcomes. He has helped author two curricula for teaching team training on Labor and Delivery and was instrumental in developing and publishing clinically relevant outcomes for assessing quality of Obstetric care. He has been asked to speak nationally and internationally on the topics of patient safety and team training in obstetrics. He helped create and is the initial chair of the Patient Safety Committee for the Society for Obstetric Anesthesia and Perinatology. Most recently, he collaborated with the Institute for Healthcare Improvement to organize a summit of national patient activist leaders at the IHI annual Forum.

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lukesato

Luke Sato, MD
Dr. Sato is Chief Medical Officer (CMO) and Vice President of Loss Prevention and Patient Safety for CRICO/RMF (Risk Management Foundation of the Harvard Medical Institutions) and Assistant Professor of Medicine at Harvard Medical School (HMS).  His current responsibilities include overseeing development of all Patient Safety and Loss Prevention programs for CRICO/RMF and coordinating these initiatives across the Harvard medical system.  Dr Sato’s clinical training is in neurology and also received computer science and medical informatics training through the Division of Health Sciences and Technology at HMS and Massachusetts Institute of Technology, a National Library of Medicine sponsored post-doctoral fellowship program.  He has applied industry principles and best practices to clinical risk management and patient safety and has developed several methodologies to analyze medical malpractice claims and patient safety data.  One approach is to analyze malpractice data through the eyes of the patient by identifying care process failures which include individual risk and safety issues as well as systems-based process failures embedded in legal documents such as plaintiff depositions and claims adjuster reports.  This methodology is called Patient-Centered Risk Management and is now the basis our approach to analyzing medical malpractice data. 

Dr. Sato is currently assessing the feasibility of using attributes from various other data sources other than malpractice claims data, such as patient complaint and satisfaction data, demographic data, and other publically available data to identify potential precursors or “leading indicators” to malpractice claims using decision analysis and statistical regression models.  Our experience has shown these predictive analytic methods have added value to understanding future risks within an organization or with particular individual using multiple data sources.  The extension of this method would be applied to update and generate new taxonomies, ontology, and coding structures at CRICO/RMF based on newly identified relationships between data attributes and to focus our limited resources on those areas of risk most likely to contribute to malpractice.  From a practical point of view, the value proposition of this approach is the early identification of individual and systems/process-based issues that lead to risk, safety, and quality with early interventions that would cut across organizational silos.

Prior to becoming CMO, Dr. Sato was the Chief Information Officer for RMF where he oversaw all system application development at CRICO/RMF.  Prior to CRICO/RMF, he was staff at the Brigham and Women’s Hospital (BWH) and held the position of associate director of a medical informatics research and development laboratory at BWH and Harvard Medical School.

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debwashington
Deborah Washington, MS, RN
Deborah Washington is the Director of Diversity for Patient Care Services (PCS) at Massachusetts General Hospital. She serves on the MGH Institute School of Nursing faculty as a Clinical Instructor.  Washington, director of PCS Diversity since 1995, is widely known as a leader in diversity initiatives, developing the MGH's program into a highly-regarded model for similar efforts across the United States.

A passionate advocate of workplace diversity and culturally competent care, she co-founded the MGH's Culturally Competent Care Curriculum, established the annual African-American Pinning Ceremony to recognize the contributions of African-American employees, developed the Hausman Student Nurse Fellowship to expand the number of minority nursing staff and recently initiated cultural rounds to better educate staff about potentially sensitive cultural issues.

Washington was inaugurated as a fellow in the 2007 Robert Wood Johnson Executive Nurse Fellowship Program, a prestigious three-year program for leading nurse executives, and was recognized nationally as the 2007 "Nurse of the Year" by Nursing Spectrum magazine.

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mvp

Tom Wolfe, MSW, LICSW
A graduate of Cornell University and Boston College School of Social Work, Tom has worked in the EAP field for over 30 years.   He is a Senior Account Manager and Clinical Associate for Sobel & Raciti Associates (LifeScope EAP).  He has worked in a variety of clinical capacities for a number of hospitals (Waltham, Southwood Community, Mount Auburn) and was the director of EAP services at MetroWest Medical Center for 14 years.  He has conducted many debriefing sessions following adverse events. 

Tom is a 20+-year member of SWAN (Social Work Assistance Network), a voluntary colleague impairment sponsored by the Mass Chapter of NASW.  He has spoken both regionally and nationally on the subject of impaired professionals.  He was recently on the Board of Directors, and the Executive Committee of the Massachusetts Chapter of NASW, and he currently chairs the Personnel Committee. 

To keep his life in balance, he swims competitively, is a goalkeeper in an Over the Hill soccer league, and as a 7-year cancer survivor (not initially diagnosed correctly). He will ride in the Pan-Mass Challenge for his 9th consecutive year in 2010.

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linda kenney

Linda Kenney
President / Executive Director
Linda Kenney (lkenney@mitss.org)founded MITSS 2002 as the result of a personal experience with adverse medical event, when she identified the need for support services in cases of adverse events and outlined an agenda for change.  Since that time, she has been a tireless activist for patient, family, and clinician rights.  She has become a nationally and internationally recognized leader in the patient safety movement and speaks regularly at healthcare conferences and forums.   In 2006, Linda was the first consumer graduate of the prestigious HRET/AHA Patient Leadership Fellowship.  That same year, she was the recipient of the National Patient Safety Foundation’s esteemed Socius Award, an annual award given in recognition of effective partnering in pursuit of patient safety.  She has authored and contributed to a number of publications on topics including the emotional impact of adverse events on patients, families, and clinicians.  Linda has served on countless local and national boards, task forces, and committees. She currently serves on the boards of the National Patient Safety Foundation and Planetree.

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winifred tobin

Winifred N. Tobin
Communications Director

Winifred N. Tobin (wtobin@mitss.org) joined MITSS in the spring of 2003. Since that time, she has been responsible for strategic communications surrounding all of the organization's activities including annual event planning, web content, print media, social media, and community outreach efforts. Winnie received her BSBA in Marketing, Magna Cum Laude from the Suffolk University School of Management in Boston, Massachusetts. She is currently a member of Health Care for All's Consumer Quality Council's Advisory Group, and she was the consumer representative to the Massachusetts Board of Registration in Medicine's Med Spa Task Force from 2006 to 2008.

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