Patricia Folcarelli, RN, PhD | MITSS Board Chair
Pat is the Vice President of Health Care Quality at Beth Israel Deaconess Medical Center in the Silverman Institute for Health Care Quality and Safety. In this role she is responsible for Performance Assessment, Regulatory Compliance, Patient Safety, Patient Relations, Infection Control and Hospital Epidemiology, the Office of Professional Staff Affairs, Emergency Management and the Ethics Support Service.
Pat has been at BIDMC for the past 29 years and has held roles as a clinical nurse and as the Director of Professional Practice Development and Sr. Director of Patient Safety.
Pat holds a B.S. from Hunter College – Bellevue School of Nursing of the City University of New York, and an M.A. and Ph.D. from New York University. Pat currently serves on the on the Board of the Mass Coalition for the Prevention of Medical Errors and the Massachusetts Society for Healthcare Risk Management as well as on the Quality and Safety Board for Mercy, a Catholic Hospital System headquartered in St. Louis.
Maureen Connor, RN, MP
Maureen Connor, RN, MPH, is a healthcare consultant with Claremont Healthcare Consulting in Arlington, Massachusetts focusing on quality improvement, patient safety and patient- and family-centered care. For almost 30 years, Maureen served in a number of positions at the Dana-Farber Cancer Institute (DFCI) in Boston, MA, culminating in her roles as Vice President for Quality Improvement and Risk Management, and Director of Quality Improvement at the Dana-Farber/Brigham and Women’s Cancer Center. She also held the position of Executive Director of Quality and Safety for Patient Care Services at North Shore Medical Center (NSMC) in Salem, MA. Maureen is a graduate of Boston City Hospital School of Nursing and earned her Bachelor of Science degree in Nursing from Boston College. She holds a Master of Public Health degree from the University of Massachusetts.
At DFCI, Maureen led a major transformational effort in implementing a fair and just culture that encompassed the clinical, administrative and research arenas. In addition, she was a co-author of the consensus statement, When Things go Wrong: Responding to Adverse Events, written to support the Harvard affiliated hospitals in communicating with patients and families about errors and adverse events.
Maureen was a co-investigator of a study that measured the impact of patients’ participation in Patient Safety Rounds in the ambulatory clinics at DFCI and also a study on oral chemotherapy safety in ambulatory oncology. She is passionate about assisting healthcare organizations form authentic partnerships with patients and families to advance quality and safety. As such, she has been a faculty member for the Institute for Patient- and Family-Centered care for over a decade. Maureen also worked with the MA Coalition for the Prevention of Medical Errors to assist health care organizations throughout Massachusetts in implementing state-mandated patient and family advisory councils. She has presented nationally on patient safety and patient- and family-centered care.
Linda K. Kenney
Linda K. Kenney, Executive Director and President of MITSS (Medically Induced Trauma Support Services, Inc.), founded the organization in 2002 as the result of a personal experience with a nearly fatal medical event, when she identified the need for support services in cases of adverse events and outlined an agenda for change. Since that time, she has been at the forefront of the patient safety movement, inspiring organizations to tackle the challenges that impair effective disclosure, apology, and support programs for patients, families, and staff. She speaks regularly at healthcare conferences and forums, provides in-depth consultations to hospitals and other organizations, and her expertise has been sought on numerous patient safety projects throughout the country and around the globe. In 2006, Linda was the first consumer graduate of the prestigious HRET/AHA Patient Leadership Fellowship. That same year, she was the recipient of the National Patient Safety Foundation’s esteemed Socius Award, an annual award given in recognition of effective partnering in pursuit of patient safety. She has authored and contributed to some publications on topics including the emotional impact of adverse events on patients, families, and clinicians. Linda serves on the board of the Massachusetts Coalition for the Prevention of Medical Errors and Collaborative for Accountability and Improvement. And, she is a member of Board of Advisors of the Betsy Lehman Center, Mass. Alliance for Communication and Resolution following Medical Errors (MACRMI )and Accreditation Council for the Society for Simulation in Healthcare.
Susan LaFarge, Psy.D.
Susan LaFarge is the Director of Clinical Supervision at Lynn Community Health Center (LCHC) where she is responsible for clinical oversight of Pre-Post-Doctoral level graduate students and newly licensed clinical staff as well as providing direct clinical treatment. LCHC is a private, non-profit, multi-service outpatient clinic providing a full range of primary medical care, behavioral health, substance abuse treatment, trauma, and specialty health services for often underserved multi-cultural populations through an integrated, coordinated, and co-located treatment approach.
Dr. LaFarge received her PsyD. in clinical psychology from the Massachusetts School of Professional Psychology (now called William James College) in June of 2004 and her B.A. from the University of Massachusetts at Amherst. Throughout her graduate training she worked with a variety of populations including chronic mentally adults, underprivileged children and families in a community health centers, with adolescents in an urban middle and high school settings and with adolescents, families and adults in a forensic site at court clinic. Before graduate school, Dr. LaFarge worked for many years with abused and neglected infants and toddlers and their families as a direct caregiver and later as Assistant Director at the Parents’ Center at Saltonstall House in Boston. In the course of her work over the years, Dr. LaFarge has found that effective humane interaction and communication provides the best opportunities to help her patients to move forward in their lives.
Dr. LaFarge serves as a clinical consultant to MITSS. She developed the curriculum for MITSS patient and family support group. In the past had provided the intake coordination and facilitated individual sessions and the therapeutic educational support groups. Susan resides in Boston.
Patricia A. McGaffigan, RN, MS, is the Vice President, Safety Programs, at the Institute for Healthcare Improvement (IHI), and served Chief Operating Officer and Senior Vice President of Programs at the National Patient Safety Foundation (NPSF) prior to the merger of the two organizations in 2017. Patricia’s prior positions at NPSF have included roles as Interim President and Vice President of Program Strategy and Management. She has held former roles in clinical practice, academia, and in a range of leadership positions at a range of several start-up and established medical device companies focused on improving patient safety.
Patricia is a graduate of the NPSF-American Hospital Association Patient Safety Leadership Fellowship program and is a member of the American Society for Professionals in Patient Safety. She serves on a wide range of health care and patient safety related committees. She speaks on a range of patient and workforce safety to national, regional, and local audiences.
Patricia was awarded a Lifetime Member of the American Association of Critical Care Nurses (AACN), and served as chairperson of AACN’s Certification Corporation Board of Directors, and on AACN’s Nominating Committee and AACN’s President Search Committee. Patricia received her BS with a major in Nursing from Boston College, and her MS with a major in Nursing from Boston University.
Stephen Pratt, MD
Dr. Pratt attended Brown University where he received an undergraduate degree in Religious Studies. He continued in the 7-year Program in Liberal Medical Education at Brown, receiving his Medical degree in 1991. He completed an Internal Medicine preliminary year before beginning his Anesthesia residency at Beth Israel Hospital, a major teaching hospital of Harvard Medical School. Dr. Pratt was appointed Chief resident in 1995. He then completed a 1-year fellowship Obstetric anesthesia and joined the staff at Beth Israel. He was appointed the Director of Quality Improvement for the Department of Anesthesia and Critical Care in 1998 and the Clinical Director of Obstetric Anesthesia in 2001. Currently he is the Chief of the Division of Quality and Patient Safety for the Department of Anesthesia. As a member of the Quality Improvement community, Dr. Pratt has been active in many patient safety initiatives within Beth Israel Deaconess Medical Center. He sits on multiple hospital Quality Improvement Committees, has created on-line training programs in Moderate Sedation, and helps lead the efforts in quality improvement and case review in the peri-operative and peri-partum environments. He is leading an effort to create a peer support process within BIDMC.
Dr. Pratt has been involved nationally in patient safety since 2001 when he was the lead anesthesiologist in a national, multi-center trial evaluating the effect of team training on obstetric outcomes. He has helped author two curricula for teaching team training on Labor and Delivery and was instrumental in developing and publishing clinically relevant outcomes for assessing quality of Obstetric care. He has been asked to speak nationally and internationally on the topics of patient safety and team training in obstetrics. He helped create and is the initial chair of the Patient Safety Committee for the Society for Obstetric Anesthesia and Perinatology. Most recently, he collaborated with the Institute for Healthcare Improvement to organize a summit of national patient activist leaders at the IHI annual Forum.
Jim Rattray is an independent marketing, communications and advertising consultant focusing on the healthcare space.
With more than 20 years of experience as a journalist and professional communicator, Rattray has been recognized for his work with numerous national and regional awards and has spoken to marketing and PR audiences around the country on using new tools for public relations, marketing and patient engagement.
Rattray won the prestigious Evans F. Houghton Memorial Award in 2003 for lifetime achievement in health care PR and marketing from the New England Society for Healthcare Communications.
His strengths include strategic public relations, marketing and brand counseling, utilization of cutting edge technologies to push messages to new audiences and award-winning creative direction for print, electronic and broadcast communications vehicles.
After working as a writer and editor with United Press International in Boston, Rattray worked in health care directing PR efforts at New England Baptist Hospital in Boston and at an HMO in Worcester before leading PR initiatives at Duke University in Durham, N.C. He served 13 years at Southcoast Health in New Bedford, Mass., as Vice President of Marketing & Public Affairs and most recently was Executive Vice President of Bennett Group, a Boston-based healthcare marketing and advertising firm.
Rattray is a registered Apple Developer and the creator of MyHealth for iPhone.
Leilani Schweitzer, Assistant Vice President for Communication & Resolution at The Risk Authority Stanford. Leilani did not choose a career in health care, it chose her. Twelve years ago her son died after a series of medical mistakes, now she works in Risk Management at the same hospital where those errors happened. In her work with Stanford’s Healthcare’s Risk Management, she uses her own experience with medical error to navigate between the often insular, legal and administration side of medical error; and the intricate, emotional side of the patient and family experience. Her work at Stanford Health Care gives her a unique view of the importance and complex realities of disclosure and transparency in healthcare. Leilani’s TedX talk about the need for transparency and compassion in healthcare has been viewed more than 70,000 times.
Susan Donnell Scott, PhD, RN, CPPS, FAAN
Susan Donnell Scott is manager of Patient Safety and Risk Management at University of Missouri (MU) Health in Columbia, Missouri. Dr. Scott’s research interests include understanding the unique needs of clinicians during the aftermath of unexpected clinical events. Her research has defined the second victim phenomenon allowing her to design and deploy the ‘first of its kind’ peer support network, the forYOU Team. This evidence-based and holistic approach to provision of institutional support promotes the psychological safety of staff during this stressful period. She serves as director of MU Health Care’s forYOU Team which has become a national and international model for healthcare organizations seeking to deploy peer support structures.
Publications from her pioneering research established the understanding of second victimization and necessary interventional support. She has partnered with agencies such as the Agency for Healthcare Research and Quality, American Hospital Association, The Joint Commission, and the Institute for Healthcare Improvement to ensure that comprehensive post-adverse event clinician support interventions are accessible to healthcare institutions around the globe.
Maria van Pelt
Dr. van Pelt graduated from Pennsylvania Hospital School of Nurse Anesthesia in 1998 and received her master’s degree in anesthesia from St. Joseph’s University. She received a master’s in the science of nursing from Villanova University in 2004, a post master’s certificate in teaching from the University of Pennsylvania in 2010 and a PhD in Nursing from Villanova University 2015. She is the Nurse Anesthesia Program Director and Associate Clinical Professor at Northeastern University.
Dr. van Pelt’s research interest is the aftermath of perioperative catastrophes and the impact on patient safety and provider wellness. She has been lecturing extensively and has been recognized nationally for her work within this research domain for the past decade. She is a 2012 American Association of Nurse Anesthetists (AANA) Foundation Doctoral Fellow and a 2014 American Hospital Association / National Patient Safety Foundation Patient Safety/Leadership Fellow who co-developed and implemented the Massachusetts General Hospital Department of Anesthesia Clinician Peer Support Program.
Dr. van Pelt is a member of the AANA Practice Committee. She is the Massachusetts State Peer Advisor and AANA Foundation Advocate for Massachusetts. Dr. Van Pelt serves on the APSF Executive Committee and APSF Board of Directors and is the Chair for the APSF Committee for Education and Training.
Deborah Washington, PhD, MSN, BSN
Deborah Washington is the Director of Diversity for Patient Care Services (PCS) at Massachusetts General Hospital. She serves on the MGH Institute School of Nursing faculty as a Clinical Instructor. Washington, director of PCS Diversity since 1995, is widely known as a leader in diversity initiatives, developing the MGH’s program into a highly-regarded model for similar efforts across the United States.
A passionate advocate of workplace diversity and culturally competent care, she co-founded the MGH’s Culturally Competent Care Curriculum, established the annual African-American
Pinning Ceremony to recognize the contributions of African-American employees, developed the Hausman Student Nurse Fellowship to expand the number of minority nursing staff and recently initiated cultural rounds to better educate staff about potentially sensitive cultural issues.
Washington was inaugurated as a fellow in the 2007 Robert Wood Johnson Executive Nurse Fellowship Program, a prestigious three-year program for leading nurse executives, and was recognized nationally as the 2007 “Nurse of the Year” by Nursing Spectrum magazine. Deb lives in Brookline.
Ellen Weinstein is a healthcare lawyer with a wide-ranging practice at Boston Medical Center, where she serves as Associate General Counsel. At BMC, a full-service academic medical center and the region’s largest safety net hospital, Weinstein provides regulatory, transactional, compliance/government enforcement, and governance counsel. She has a particular focus on patient quality, safety, and experience, including serving on the hospital’s Patient Safety Steering Committee, Ethics Committee, Accessibility Committee and Transgender Patient Taskforce. Weinstein also advises on the implementation of health care reform at the provider level, including the development of accountable care organizations. Before joining Boston Medical Center, she practiced in the health care group at Ropes & Gray Weinstein has a BA from Yale College, a JD from Harvard Law School, and completed a fellowship in medical ethics at Harvard Medical School. She lives in Brookline, MA, where she can usually be found either chasing her son, listening to podcasts, or reading, and occasionally all three at the same time.